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Directory / AI receptionists and phone

Smith.ai

Reception & phoneHIPAA unknown

24/7 virtual receptionist for sales and support calls. Plans include lead qualification and optional appointment booking on calendars the vendor names.

MedSpa Stack does not test this product and does not make clinical claims about it.

Published pricing
Receptionist plans on the pricing page: Starter 30 calls for $300 per month (overage $11.50 per call), Basic 90 calls for $810 per month (overage $10.50), Pro 300 calls for $2,100 per month (overage $8.50). Appointment booking is listed at $1.50 per booked appointment.
HIPAA / BAA
HIPAA unknown. Not stated on the receptionist pricing page text reviewed.
Integrations named on the source page
HubSpot, Salesforce, Clio, Zapier, Calendly, Acuity Scheduling, Appointy
Last verified
2026-10-14
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Canonical listing: https://themedspastack.com/tools/smith-ai

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Pricing. Plans shown: Starter $165 per month for 50 minutes, Essential $329 for 100 minutes, Professional $599 for 200 minutes, and Growth $1,380 for 500 minutes.

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Reception & phoneVendor states a BAA

AI Front Desk

AI customer platform for calls, texts, and chat. The product list includes an AI receptionist, web chatbot, SMS agent, and CRM. The homepage says it can handle sensitive conversations with signed BAAs.

Pricing. Contact for plan rates. The homepage states overage credits at $0.01 per credit, with voice at 25 credits per minute, SMS at 4 credits per message, and chatbot at 5 credits.

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