AI receptionists for med spas
A shortlist of phone and text products a cash-pay clinic can compare using published prices and whether the vendor states a HIPAA or BAA position.
Order is a reading order for a cash-pay aesthetic practice scanning options. It is not a score. HIPAA language is whatever the vendor states in public. This page does not claim a product improves bookings or clinical care.
Swipe sideways. The product name stays in view.
| Product | Published pricing | HIPAA / BAA | Integrations named | Source |
|---|---|---|---|---|
 Spruce Health | Plans page lists $24 per month per user and $49 per month per user for the two tiers shown. Confirm what each tier includes on the plans page. | Vendor states a BAA Vendor states a BAA. The plans page lists a HIPAA BAA among included items and titles the product HIPAA-grade phone, text, and fax. | Not listed on the source page reviewed. | Vendor page |
 OhMD | Contact for pricing. The homepage links a pricing page but does not print plan rates in the text reviewed. | Vendor states HIPAA Vendor states HIPAA. The homepage states HIPAA-compliant texting and says OhMD has been HIPAA and SOC 2 compliant since 2016. A BAA was not quoted in that text. | Not listed on the source page reviewed. | Vendor page |
 Solutionreach | Contact for pricing. The homepage reviewed does not publish a rate card. | Vendor states HIPAA Vendor states HIPAA. The homepage describes HIPAA-compliant automated communications. A BAA was not quoted in that text. A HIPAA compliance link is in the footer. | Not listed on the source page reviewed. | Vendor page |
 Upfirst | Monthly prices: Starter $24.95 for 30 calls, Premium $59.95 for 90 calls, Pro $159.95 for 300 calls, Scale $299 for 600 calls. Additional calls are priced per plan. An extra agent is $9.95 per month. Annual billing shows lower monthly equivalents. | Vendor states a BAA Vendor states a BAA. The pricing page lists BAAs for HIPAA-regulated businesses. | Not listed on the source page reviewed. | Vendor page |
 Phonely | Monthly billing shown: Free $0 for 100 minutes, Starter $50 for 200 minutes, Professional $150 for 650 minutes. Annual billing shows lower monthly equivalents. Enterprise is custom. | Vendor states a BAA Vendor states a BAA. The enterprise column on the pricing page lists HIPAA BAA. | Not listed on the source page reviewed. | Vendor page |
 Dialzara | The homepage says plans start at $29 per month with no setup fee. SMS plans start at $19 per month plus $0.05 per AI message. The website chatbot starts at $39 per month. Outbound starts at $750 per month for 1,500 contacts. | HIPAA unknown HIPAA unknown. Not stated on the homepage text reviewed. | Not listed on the source page reviewed. | Vendor page |
 Smith.ai | Receptionist plans on the pricing page: Starter 30 calls for $300 per month (overage $11.50 per call), Basic 90 calls for $810 per month (overage $10.50), Pro 300 calls for $2,100 per month (overage $8.50). Appointment booking is listed at $1.50 per booked appointment. | HIPAA unknown HIPAA unknown. Not stated on the receptionist pricing page text reviewed. | HubSpot, Salesforce, Clio, Zapier, Calendly, Acuity Scheduling, Appointy | Vendor page |
 Ruby | A 50-minute receptionist plan is listed at $250 per month. Bundled chat examples shown include 10 chats for $115, 30 for $268, and 50 for $416. | Vendor states HIPAA Vendor states HIPAA. The plans page says HIPAA-compliant services are available. A BAA was not quoted in the text reviewed. | Not listed on the source page reviewed. | Vendor page |
 Abby | Plans shown: Starter $165 per month for 50 minutes, Essential $329 for 100 minutes, Professional $599 for 200 minutes, and Growth $1,380 for 500 minutes. | Vendor states HIPAA Vendor states HIPAA. The pricing page lists HIPAA compliance options and marks them as human-only. A BAA was not quoted in the text reviewed. | Not listed on the source page reviewed. | Vendor page |
 AI Front Desk | Contact for plan rates. The homepage states overage credits at $0.01 per credit, with voice at 25 credits per minute, SMS at 4 credits per message, and chatbot at 5 credits. | Vendor states a BAA Vendor states a BAA. The homepage says the product is HIPAA compliant and offers signed BAAs. | Slack | Vendor page |